GENERAL CONDITIONS OF BUSINESS
Concerning order and supply
I. Scope of application
These General Conditions of business apply to orders for the Guideline and printed materials and govern the contractual relationships between PR-Agentur Krampitz, Dillenburger Str. 85, 51105 Cologne (hereafter called the “Agency”) and the customer.
The Agency does not recognise deviating conditions of the purchaser unless the Agency has explicitly agreed to their application in writing. The General Conditions of Business in their relevant current version at the time of ordering shall also apply to future orders, even if they are not explicitly agreed again.
II. Contract conclusion
The descriptions of the products on the internet site serve to provide a purchase offer. By clicking on the “Order” button, the customer makes a binding offer to purchase.
Upon sending an order confirmation via email, the order can be accepted by us within five days. A confirmation of the receipt of order will be provided by an automated email immediately upon receipt of the order and does not yet constitute an order acceptance. Possible errors in writing, printing or communication in the order acceptance entitle the Agency to contest the order.
The prices stated in the internet page include the legally applicable VAT. Postage and shipping costs will be invoiced separately.
IV. Delivery terms
Delivery will be effected by sending the goods to the delivery address supplied by the customer at the conditions explained in the website. The delivery period will be in accordance with the information given in the website and the order confirmation given to the customer. Should delays in delivery be due to reasons, for which the Agency is not responsible, (Force Majeure, culpability of third parties and similar reasons) the grace period will be extended appropriately. Should the customer not be at home when the package is delivered and if the customer does not collect the package from his post office within 7 working days or should the customer refuse to accept the package, the Agency has the right to cancel the order and rescind from the contract.
Insofar as not all ordered products are in stock, the Agency is entitled to make partial deliveries, insofar as these are reasonable.
Insofar as the customer is an entrepreneur, the transport risk passes to the customer upon the handover of the goods to the transporting party.
V. Payment terms
Payment is made in advance.
The bank account is advised with the order confirmation. The invoiced value must be transferred to the Agency’s bank account within 7 days after receipt of the order confirmation..
VI. Right of cancellation
You can cancel your contract in writing (e.g. by letter, fax or email) within 14 days without giving reasons or – if the contractual goods are provided to you before the expiry of this period – also by returning the contractual goods. This grace period begins upon receipt of this information in writing, however not before receipt of the goods by the recipient (in case of regular delivery of similar goods, not before receipt of the first partial delivery) nor before the fulfilment of our obligations to provide information in accordance with Article 246 § 2 in combination with § 1, Paragraphs 1 and 2 EGBGB (German introductory law to the Civil Code) and our obligations in accordance with § 312g, Paragraph 1, sentence 1 BGB (German Civil Code) in combination with Article 246 § 3 EGBGB.
The sending of the cancellation or the object of the contract in good time is sufficient to comply with the grace period for cancellation. The cancellation should be sent to:
Press Agency Krampitz
Dillenburger Str. 85
In case of a valid cancellation, the services received by both parties must be returned and benefits possibly provided (e.g. interest) must be released. If you cannot return the service and benefits (e.g. usage benefits) or can only return a part of them or can only return these in a poorer condition, you must compensate us accordingly for the value. You must only provide compensation for the value of the deterioration of the goods and for the benefits derived insofar as the benefits or the deterioration are due to use of the goods extending beyond the testing of properties and function. “Testing of properties and function”, means testing and trying out the relevant goods as would be possible and usual in a shop. Goods which can be posted as packages must be returned to us at our risk.
If the customer exercises his legal right to cancellation, he must bear the normal costs of return postage, if the goods supplied are in accordance with those ordered and if the price of the goods to be returned does not exceed the value of 40 euros or, in case of a higher price, if he has not yet paid the reciprocal service or made a contractually agreed partial payment at the time of cancellation. Otherwise, the return of the goods is free of charge to the customer. Goods which cannot be sent by package post will be collected from you.
Obligations to reimburse payments must be fulfilled within 30 days. This grace period begins for you with the sending of your cancellation or the goods. For us, it begins with their receipt.
The customer must prevent damage and soiling. Where possible, the goods should be returned to us in their original packaging together with all packaging elements and with all accessories. Where necessary, a protective outer packaging should be used.
Should the original packaging no longer be available, suitable packaging must be used as a protection against transport damage in order to avoid claims for compensation due to damage caused as a result of poor packaging.
Insofar as the cost for returning the goods are to be borne by the customer, please return the goods to us as a post paid package and retain the post office receipt.
It should be noted that the aforementioned terms are not a precondition for the valid exercise of the right of cancellation.
VII. Liability for defects and Warranty
The legal provisions apply to the warranty. Otherwise, the Agency shall only be liable for deliberate intent and gross negligence. In cases of minor negligence, the Agency shall only be liable for a violation of an essential contractual obligation (cardinal obligation) and for damage resulting from injury to life, body or health.
VIII. Final provisions
Should individual provisions of these General Conditions of Business be wholly or partially invalid or lose their legal validity due to later circumstances, the validity of the remaining provisions shall not be affected by this. An appropriate provision, which most closely approximates to what the parties would have wished, insofar as they would have taken this point into account, is to apply in place of the invalid provision or to fill the gap in the provisions.
The same applies to possible gaps in the agreement.
The court of jurisdiction for all disputes arising from this agreement is the headquarters of the Agency (Cologne).
Insofar as a consumer is involved, the general court of jurisdiction is applicable.
We are pleased that you are interested in our website. The protection of your privacy is very important to us. In the following we would like to inform you in detail about how we deal with your data.
Collecting, processing and use of personal data.
You can visit our website without providing any information about yourself. We solely store the data without reference to a specific person, such as, for example, the name of your internet provider, the page from which you visited us or the name of the file you requested. These data are only evaluated to improve our range of services and do not allow us to draw conclusions on your person.
Personal data are only collected when you voluntarily give them to us when ordering goods, opening a customer account with us or registering for our newsletter. We use the data you provide us, without your special permission, solely to fulfil and transact your order. When your order is completed and the total sales price paid, your data are blocked from further use and will be deleted after the statutory period according to tax and commercial law for record keeping has expired, insofar as you have not given us your express consent for the further use of your data. When you register for the newsletter, your email address will be used for promotional purposes until you cancel the newsletter. This cancellation is possible at any time.
Forwarding personal data
We forward personal data to a shipping company only insofar as this is necessary to deliver your goods. To finalize payments, we provide your payment data to the authorized banking institution.
You can prevent Google Analytics from collecting data for the future by installing the opt-out add-on (http://tools.google.com/dlpage/gaoptout?hl=en) for your browser.
Freedom of Information
According to the German federal data protection act, you have the right to free access to information about your stored data.